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July 17, 2025
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On this episode of The Digital Patient, Dr. Joshua Liu and Alan chat with Dr. Alistair Erskine, Veteran CIO/CDO, about "Proving ROI for AI, Chat-based AI interfaces for the EHR, Why Every Health System should Hire a Chief Financial Informatics Officer, and more..." Click the play button to listen or read the show notes below.
Audio:
Guest(s):
- Dr. Alistair Erskine, Veteran CIO/CDO, formerly at Emory Healthcare
- Dr. Joshua Liu, Co-founder & CEO at ɫֱ
Episode 183 - Show Notes:
[00:00:07] Episode preview
[00:04:07] From philosophy student to internal medicine and pediatrics physician
[00:09:01] Importance of "sales" skills in healthcare leadership roles
[00:16:46] Enterprise-wide rollout of ambient listening at Emory Healthcare
[00:19:28] Adopting ambient listening in medical education and training
[00:24:30] Strategically driving clinician adoption through "nudgers"
[00:28:05] Challenges and strategies in demonstrating ROI for AI tools in healthcare
[00:32:21] On the emerging role of Chief Financial Informatics Officer (CFIO) to optimize financial performance in healthcare systems
[00:33:25] Future of clinician interaction with EHRs through chat-based AI interfaces
[00:40:32] Healthcare AI Challenge initiative for real-world AI validation
Fast 5 Lightning Round:
- What is your favorite book or book you’ve gifted the most?
ÉٰԲ by Albert Camus - If you could instantly master any skill, what would it be?
Learning new languages to better understand diverse cultures. - Would you rather have Super strength, super speed, or the ability to read people’s minds?
Mind reading to enhance communication and manage change. - What is something in healthcare you believe that others might find insane?
Advocates for "practice-based evidence" to complement traditional evidence-based medicine. - What was the last Film or TV show you watched?
Mob on Paramount.
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