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Originally published in Canadian Healthcare Technology (March 2026). For decades, the 鈥渂lack hole鈥 of healthcare has existed in the spaces between hospital and clinic visits. We provide world-class care within our walls, but once a patient returns to their community 鈥 often hours away 鈥 the cord is essentially cut.
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Josh and Alan reunite for a casual 鈥渟olo鈥 episode to catch up on a busy few weeks 鈥 from Josh becoming a new father to key takeaways from ViVE and HIMSS. They break down what Josh learned firsthand navigating the maternity and postpartum journey, including gaps in digital health, confusing patient portal experiences, and how AI tools are already filling in between clinical visits. They also touch on insights from the Feb/Mar conference circuit, covering AI adoption trends, why digital health projects fail, and what health systems are getting right (and wrong) when it comes to patient experience.
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We're kicking off our third annual Seamless Care Awards.Three years in, and our partners keep raising the bar.These awards exist for one reason: to celebrate our healthcare partners doing extraordinary work - improving patient outcomes, embracing digital innovation, and proving that change management isn't just a buzzword when you actually do it well.
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